Terms & Conditions


PAYMENTS

We require payment in full before production can begin and before jewelry can be shipped.
    
Payments accepted include: Visa, MasterCard, Amex, Paypal, and Discover.

Payment plans are available, in which the item will be shipped upon final payment. If you would like to do a payment plan, please email info@junonjewelry.com


RUSH ORDERS

Rush orders are accepted on a case by case basis and are subject to a rush fee of 20%. Please email us at info@junonjewelry.com for more information.

REPAIRS/RESIZING

Because jewelry is delicate in nature we will repair any Junon Jewelry piece due to normal wear and tear, or due to a defect in craftsmanship. All reasonable repairs are free. For repairs caused by damage inflicted by the wearer, there will be a determined fee.
 
If you provide us with the incorrect size, there will be a small fee to resize the piece. Don’t know your ring size? Visit your local jewelry store! Most jewelry stores will size you for free, and then you can get an accurate size. We can also size you at any of our San Diego farmer’s markets.

If you need a longer chain length on any of our pieces, contact us at info@junonjewelry.com so we can accommodate your request.


CHANGES/CANCELLATIONS

Any changes to an order or cancellation of an order must be emailed to info@junonjewelry.com within 5 business days of the order being placed. Cancellations to rush orders are not accepted. Orders cannot be changed or cancelled once they have been shipped.
    
We will refund in full for a cancelled order if a request for cancellation is submitted within 5 business days of the order placement, however deposits, rush fees, and partial payments are non-refundable.


REFUNDS

Once a customer's return is received and inspected, we will send an email to notify that we have received the returned item. We will also notify of the approval or rejection of the refund.
    
If the return is approved, the refund will be processed, and a credit, minus the 20% restocking fee, will automatically be applied to the credit card or original method of payment used, within 5-7 business days.